Frequently asked questions
FAQ
WHERE CAN I FIND MY ORDER INFORMATION?
As soon as your order is placed, you will receive an email confirmation to the email address you entered at checkout. If for some reason, you did not receive an email, please check your spam folder.
WHAT IF I DON’T LIKE MY PATRAS PRODUCT AFTER PURCHASING?
We stand by the quality of our products and are confident that you will be satisfied with your purchase. If, for any reason, you are not happy with our products, we offer a 30-day money-back guarantee on first orders only. Refund eligibility required.
DOES PATRAS OFFER FREE SHIPPING?
We offer free shipping on all orders for a limited time
DOES PATRAS OFFER DISCOUNTS?
At Patras, we believe in rewarding you for stocking up on style. That’s why we offer automatic store-wide quantity discounts—no codes needed, they apply right at checkout:
- Buy 2 and get 15% off your entire order
- Buy 3 and get 20% off your entire order
- Buy 4 or more and get 25% off your entire order
These discounts are applied automatically once you reach the minimum quantity in your cart.
When will my Patras product arrive?
Most orders are processed and shipped within 2–3 business days. Once shipped, delivery typically takes 7–15 business days, depending on your location and local postal services.
You can easily check the status of your shipment anytime — just track your order here.